Terms & Conditions

Welcome to bivamart.in. Bivamart.in is an official selling website governed by BIVA Publication Group. The following are the rules (“Terms”) that govern the use of the Web site (“bivamart.in”). By using, adding information, or visiting the Site, you expressly agree that you have read, understood and are bound by the terms and conditions set out herein and all applicable laws and regulations governing the Site, including but not limited to any additional or amended terms or condition as applicable from time to time, regardless of how you subscribed to or use the services.

Shipping & Delivery Policy for Products

We ship only all over India through registered domestic courier companies, Delivery Boys and /or speed post only. Most of the products are our in-stock inventory. Generally we do ship products with 2 working days from the day when the orders placed. Delivery of the orders to the end customers depends on the Pin Code and serviceability of courier companies for that area. In general, within the City (i.e Kolkata) delivery takes 2 working days. If outside of the City then the delivery timeline varies in between 5 to 10 days. In metro cities, delivery is comparatively faster. Bivamart.in is not liable for any delay in delivery by the courier company / postal authorities due to their internal problems or delays because of incomplete delivery address given by customers. Also please note due to unavoidable circumstances like Natural Calamity, Pandemic, Changes in Government Policies, there might be changes in Delivery schedule. If such changes happen then customers will be notified over either Mail or Message. For delivery related issue connect to our helpdesk no +91 9434343446 or mail us at biva.publications@gmail.com

Cancellation Policy

There is a Cancel button present against the Order in Order History section. Please note Order can’t be cancelled once the status is changed to ‘In Transit’. Please note, It may take 3-5 working days ti get the money debited back to customers account

Return Policy

On our website Bivamart.in, we accept a 1-day return policy from our customers. For any Return related issue please connect to our helpdesk no +91 9434343446 or mail us at biva.publications@gmail.com Please note, It may take 3-5 working days ti get the money debited back to customers account